1. Your personal data – what is it?
“Personal data” is any information about a living individual which allows them to be identified from that data (for example a name, photographs, videos, email address, or address).
Identification can be directly using the data itself or by combining it with other information which helps to identify a living individual (e.g. a list of staff may contain personnel ID numbers rather than names but if you use a separate list of the ID numbers which give the corresponding names to identify the staff in the first list then the first list will also be treated as personal data).
The processing of personal data is governed by legislation relating to personal data which applies in the United Kingdom including the General Data Protection Regulation (the “GDPR) and other legislation relating to personal data and rights such as the Human Rights Act.
2. Who are we?
This Privacy Notice is provided to you by Event Production Services, which is the data controller for your data. Other data controllers we work with:
- Venue Organisations
- Credit reference agencies
We may need to share your personal data we hold with them so that they can carry out their responsibilities to the business. If we and the other data controllers listed above are processing your data jointly for the same purposes, then we and the other data controllers may be “joint data controllers” which means we are all collectively responsible to you for your data. Where each of the parties listed above are processing your data for their own independent purposes then each of us will be independently responsible to you and if you have any questions, wish to exercise any of your rights (see below) or wish to raise a complaint, you should do so directly to the relevant data controller.
A description of what personal data we process and for what purpose is set out in this Privacy
3. Types of data
Event Production Services will process some or all of the personal data where necessary toperform its tasks:
- Names, titles, and aliases, photographs;
- Contact details such as telephone numbers, addresses, and email addresses;
- Where they are relevant to the services provided by Event Production Services, or where you provide them to us, we may process information such as gender, age, marital
status, nationality, education/work history, academic/professional qualifications, hobbies, family composition, and dependants;
- Where you pay for products such as hire of equipment or services, financial identifiers such as bank account numbers, payment card numbers, payment/transaction identifiers, policy numbers, and claim numbers;
- The personal data we process may include sensitive or other special categories of personal data such as criminal convictions, nationality, mental and physical health, details of injuries, medication/treatment received, trade union affiliation, genetic data, biometric data and data concerning.
4. How we use sensitive personal data
We may process sensitive personal data including, as appropriate:
- Information about your physical or mental health or condition in order to monitor sick leave and take decisions on your fitness for work;
- in order to comply with legal requirements and obligations to third parties.
- These types of data are described in the GDPR as “Special categories of data” and require higher levels of protection. We need to have further justification for collecting, storing and using this type of personal data.
- We may process special categories of personal data in the following circumstances:
- In limited circumstances, with your explicit written consent.
- Where we need to carry out our legal obligations. Less commonly, we may process this type of personal data where it is needed in relation to legal claims or where it is needed to protect your interests (or someone else’s interests) and you are not capable of giving your consent, or where you have already made the information public.
5. Consent to process sensitive data
In limited circumstances, we may approach you for your written consent to allow us to process certain sensitive personal data. If we do so, we will provide you with full details of the personal data that we would like and the reason we need it, so that you can carefully consider whether you wish to consent.
6. About your personal data
Event Production Services will comply with data protection law. This says that the personal data we hold about you must be:
- Used lawfully, fairly and in a transparent way.
- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
- Relevant to the purposes we have told you about and limited only to those purposes.
- Accurate and kept up to date.
- Kept only as long as necessary for the purposes we have told you about.
- Kept and destroyed securely including ensuring that appropriate technical and security measures are in place to protect your personal data to protect personal data from loss, misuse, unauthorised access and disclosure.
7. How we use your personal data
We use your personal data for some or all of the following purposes:
- To deliver contracted services;
- To confirm your identity to provide some services;
- To contact you by post, email, telephone or using social media (e.g., Facebook, Twitter, WhatsApp);
- To help us to build up a picture of how we are performing;
- To prevent and detect fraud and corruption;
- To enable us to meet all legal and statutory obligations and powers including any delegated functions;
- To carry out comprehensive safeguarding procedures (including due diligence and complaints handling) in accordance with best safeguarding practice from time to time with the aim of ensuring that all children and adults-at-risk are provided with safe environments and generally as necessary to protect individuals from harm or injury;
- To promote the interests of the business;
- To maintain our own accounts and records;
- To seek your views, opinions or comments;
- To notify you of changes to our facilities, services, events and staff, and other role holders;
- To send you communications which you have requested and that may be of interest to you;
- To process relevant financial transactions;
- To book accommodation on your behalf
Our processing may also include the use of CCTV systems for the prevention and prosecution of
8. Legal basis for processing your Data
We will always take into account your interests and rights. This Privacy Notice sets out your rights and our obligation to you.
We primarily process personal data if it is necessary for the performance of a contract with you, or to take steps to enter into a contract. An example of this would be processing your data in connection with the use of hiring our equipment, or the acceptance of a job.
Sometimes the use of your personal data requires your consent. We will first obtain your
consent to that use.
9. Sharing your personal data
This section provides information about the third parties with whom Event Production Services may share your personal data. These third parties have an obligation to put in place appropriate security measures and will be responsible to you directly for the manner in which they process and protect your personal data. It is likely that we will need to share your data with some or all of the following (but only where necessary):
- The data controllers listed above under the heading “Other data controllers we work with”;
- Our agents, suppliers and contractors. For example, we may ask a commercial provider to publish or distribute materials on our behalf, or to maintain our database software;
- On occasion, other businesses which we are carrying out joint ventures e.g. in relation to projects or events.
10. How long do we keep your personal data
We will keep some records permanently if we are legally required to do so. We may keep some other records for an extended period of time. For example, it is currently best practice to keep financial records for a minimum period of 7 years to support HMRC audits or provide tax information. In general, we will endeavour to keep data only for as long as we need it. This means that we will delete it when it is no longer needed.
11. Your rights and your personal data
When exercising any of the rights listed below, in order to process your request, we may need to verify your identity for your security. In such cases we will need you to respond with proof of your identity before you can exercise these rights.
- The right to access
At any point you can contact us to request the personal data we hold on you as well as why we have that personal data, who has access to the personal data and where we obtained the personal data from. Once we have received your request we will respond within one month. There are no fees or charges for the first request but additional requests for the same personal data or requests, which are manifestly unfounded or excessive, may be subject to an administrative fee.
- The right to rectification
If the data we hold on you is out of date, incomplete or incorrect, you can inform us and your data will be updated.
- The right to erasure
If you feel that we should no longer be using your personal data or that we are unlawfully using your personal data, you can request that we erase the personal data we hold. When we receive your request, we will confirm whether the personal data has been deleted or the reason why it cannot be deleted (for example because we need it for to comply with a legal obligation).
- The right to object to processing of your personal data or to restrict it to certain purposes only
You have the right to request that we stop processing your personal data or ask us to restrict processing. Upon receiving the request, we will contact you and let you know if we are able to comply or if we have a legal obligation to continue to process your data.
- The right to data portability
You have the right to request that we transfer some of your data to another controller. We will comply with your request, where it is feasible to do so, withinone month of receiving your request.
- The right to object
You can withdraw your consent to the processing at any time for any processing of data to which consent was obtained. You can withdraw your consent easily by email.
- The right to lodge a complaint with the Information Commissioner’s Office.
You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
12. Transfer of data abroad
Any personal data transferred to countries or territories outside the European Economic Area (“EEA”) will only be placed on systems complying with measures giving equivalent protection of personal rights either through international agreements or contracts approved by the European Union. [Our website is also accessible from overseas so on occasion some personal data (for example in a newsletter) may be accessed from overseas].
13. Website Cookies
We use essential cookies strictly necessary for the normal website functions. If they were to be switched off, the website wouldn’t work properly anymore. These cookies do not store any personal data. We do use non-essential cookies for analytics to help us improve your website experience. These are not mandatory for the website’s functionality and you can switch on and off using the cookies opt-in / opt-out function.
14. Further processing
If we wish to use your personal data for a new purpose, not covered by this Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
15. Changes to this notice
We keep this Privacy Notice under regular review and we will place any updates on this webpage www.epsoxford.com. This Notice was last updated in May 2018.
16. Contact Details
Please contact us if you have any questions about this Privacy Notice or the personal data we hold about you, or to exercise all relevant rights, queries or complaints at: mailto:firstname.lastname@example.org and please include “GDPR” within your subject.